Privacy Policy

INNOSUNS WATER & ENERGY, S.L.U. (INNOSUNS WE) | www.innosunswe.tech

Last updated: 09/09/2026

INNOSUNS WATER & ENERGY, S.L.U. (hereinafter, INNOSUNS WE) ensures that personal data are processed in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), and other applicable legislation. This Policy applies to data obtained through this website and the contact channels linked to it.

1. DATA CONTROLLER

INNOSUNS WATER & ENERGY, S.L.U. (INNOSUNS WE)

Tax ID (CIF): B87119699

Registered office: C/ Cercado Grande 2, 28160 Talamanca del Jarama (Madrid), Spain

Email: info@innosunswe.tech

Phone: +34 616 92 68 27

Website: www.innosunswe.tech

2. PERSONAL DATA WE PROCESS

Depending on how users interact with the website, INNOSUNS WE may process the following categories of data:

• Identification and contact data: first name, surname, email address, telephone number and any other information voluntarily provided in an enquiry or communication.

• Data provided through forms: information included in the contact form and newsletter subscription form.

• Technical and browsing data necessary for the operation and security of the website, such as IP address, browser, device or technical logs, where applicable.

• Cookie preferences and consent, according to the settings selected by the user.

INNOSUNS WE does not request special categories of personal data through this website.

3. PURPOSES OF PROCESSING

Personal data shall be processed for the following purposes:

• To respond to requests for information, technical or commercial enquiries and other communications received.

• To manage pre-contractual activities, proposals and professional or commercial relationships requested by the user.

• To manage newsletter subscriptions and send news, technical information, project updates, activities or communications from INNOSUNS WE where consent has been given.

• To ensure the proper operation and security of the website and prevent fraudulent use or technical incidents.

• To measure and improve website performance where tools requiring consent are used and such consent has been given.

4. LEGAL BASIS FOR PROCESSING

The legal basis for processing will depend on the specific purpose:

• User consent (Article 6(1)(a) GDPR), where users voluntarily provide data for certain communications, subscribe to the newsletter or authorise non-essential cookies.

• Steps taken prior to entering into a contract or performance of a contractual relationship (Article 6(1)(b) GDPR), where the request relates to INNOSUNS WE's products, technologies or services.

• Compliance with legal obligations (Article 6(1)(c) GDPR), where applicable.

• Legitimate interests (Article 6(1)(f) GDPR), particularly to ensure the security, integrity and proper technical operation of the website, while respecting users' rights.

5. RECIPIENTS AND DATA PROCESSORS

INNOSUNS WE does not sell personal data or disclose them to third parties for commercial purposes. Data may be processed by service providers required for the operation of the website and communications, such as hosting, email, forms, maintenance, security or newsletter services, acting as data processors where appropriate.

Data may also be disclosed to public authorities, regulators or courts where there is a legal obligation or valid requirement to do so.

6. INTERNATIONAL DATA TRANSFERS

Where a technology provider processes data from countries outside the European Economic Area and this involves an international transfer, INNOSUNS WE shall apply the safeguards required by law, such as adequacy decisions, Standard Contractual Clauses or other legally recognised mechanisms.

7. RETENTION PERIODS

Data shall be retained for the time necessary to fulfil the purpose for which they were collected and, subsequently, for the periods required to address any potential legal liabilities.

• Enquiries and requests: for the time necessary to manage and respond to them.

• Professional, pre-contractual or contractual relationships: for the duration of the relevant relationship and the periods required by law.

• Newsletter: until the user withdraws consent or unsubscribes.

• Cookies: for the periods stated in the Cookie Policy or cookie settings panel, where applicable.

8. USERS' RIGHTS

Users may exercise, where applicable, their rights of access, rectification, erasure, objection, restriction of processing, data portability and withdrawal of consent.

To exercise these rights, users may send a request to info@innosunswe.tech with the subject line "Data Protection - Exercise of Rights", or send a written communication to the registered office indicated in section 1.

INNOSUNS WE may request additional information where necessary to verify the identity of the applicant. If users consider that their rights have not been properly addressed, they may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

9. SECURITY MEASURES

INNOSUNS WE adopts appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss, disclosure or destruction, taking into account the risks associated with the processing.

10. COOKIE POLICY

This website may use cookies and similar technologies to ensure its operation, remember preferences and, where applicable, enable third-party tools. Detailed information on their use, purpose and management is available in INNOSUNS WE's Cookie Policy.

11. CHANGES TO THIS PRIVACY POLICY

INNOSUNS WE may update this Policy to reflect legal or technical changes or changes relating to the services offered. The current version shall be the one published at www.innosunswe.tech.

Privacy contact: info@innosunswe.tech | +34 616 92 68 27